Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Water
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The Utilities Division can locate these for you. Call 225-8176 to schedule a locate.Water
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If the leaks occurs between the meter and your home/business, it is your responsibility to fix it. Otherwise notify the Utility Division at 225-8176 so that the leak can be fixed.Water
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Call the Utility Division at 225-8176. They will schedule a time to come to your site and check for leaks.Water
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A backup indicates that the line is plugged or broken. The problem could be located in your service line or the city's main line. First don't run any more water in your home. Second call the Utility Division at 225-8176. They will determine if the city's line is blocked. If it is clean, you will need to hire your own plumber to clear or repair your service line.Water
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Red water indicates that rust is present in the cast iron pipes and it has been disturbed. The city may have recently cleaned lines, flushed them or had a line break. If it does not clear up by running the water for a few minutes, please call the water department at 225-8176.Water